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Fare application rules

Aeroflot PJSC fare families (brands) application rules for carriage between Moscow and Kazan/Rostov-on-Don, and between Khabarovsk and Yuzhno-Sakhalinsk (effective as of 17 April 2018).

General Terms and Conditions

If different fare basis codes are applied for different flight segments of a round trip, then the rules of the fare family with tighter restrictions shall be applied to the itinerary as a whole.

When returning a partially used ticket, the difference between the applicable fare and the fare for the actually used carriage route (according to the fare basis code not lower than that indicated in the ticket) will be refunded; a payment and penalty will be charged according to the refunded part of the fare, if this is established by the rules of the applicable fare.

If you purchased a ticket for which the fare application rules do not allow for the refund of the carriage charge, and then changed the conditions of carriage with the reissue of a new ticket for which the fare application rules allow for the refund of the carriage charge and the cost of which includes the cost of the ticket with the non-refundable fare, then if the new ticket is to be refunded, the cost of the included non-refundable fare shall be withheld.

Economy Class

Fare families.
.

FLEX

CLASSIC

SAVER

PROMO
First three letters of the fare basis code YFM, YFO, BFM, BFO MFL, MFX, UFL, UFX, KFL, KFX, HFL, HFX, LFL, LFX QVU, QVO, TVU, TVO, EVU, EVO, NVU, NVO, RVU, RVO RSX, RSO
Terms and Сonditions Open date of return flight Allowed Not allowed
Payment and ticketing terms YFM, YFO 1)
BFM, BFO 2)
MFL, MFX, UFL, UFX 2)
KFL, KFX 3)
HFL, HFX, LFL, LFX 4)
QVU, QVO 5)
TVU, TVO, EVU, EVO, NVU, NVO, RVU, RVO 6)
RSX, RSO 6)
Minimum stay at the destination No restrictions
Aeroflot Bonus miles 200% 150% 75% 25%
Validity period of carriage obligations YFM, YFO – 365 days
BFM, BFO – 360 days
MFL, MFX– 365 days
UFL, UFX – 360 days
KFL, KFX – 355 days
HFL, HFX – 350 days
LFL, LFX – 345 days
QVU, QVO – 180 days
TVU, TVO – 175 days
EVU, EVO – 170 days
NVU, NVO – 165 days
RVU, RVO – 160 days
30 days
Carriage charge refund Refund of the carriage charge in the event the carrier is notified of cancellation of carriage by the passenger before the check-in deadline for the flight specified in the ticket YFM, YFO - allowed with no charge;
BFM, BFO - allowed with a fee 7)
Allowed with a fee 8) Not allowed
Refund of the carriage charge in the event the carrier is notified of cancellation of carriage by the passenger after the check-in deadline for the flight specified in the ticket YFM, YFO - allowed with no charge;
BFM, BFO – not allowed
Not allowed
Changing confirmed carriage Changes within 30 minutes after the flight departure time specified in the confirmed ticket (in case of available seats as per the fare paid) Allowed with no additional charge Allowed for an additional payment 9) Allowed for an additional payment 9)
Changes after 30 minutes from the flight departure time specified in the confirmed ticket (in case of available seats as per the fare paid) YFM, YFO - allowed with no charge
BFM, BFO – not allowed
Not allowed
Discounts for children Discounts for children under 2 years without a separate seat Free carriage
Discounts for children under 2 years old, and for children from 2 to 12 years old with a separate seat A discount is not offered for unaccompanied children; if the accompanying adult is travelling with a ticket in the same class of service, a 50% discount is offered on the carriage of the child for YFM and YFO, and 25% for BFM and BFO Discounts are not offered for unaccompanied children; if the accompanying adult is travelling with a ticket in the same class of service, a 25% discount is offered on the carriage of the child Not available
Free baggage allowance 2 pieces 1 piece
Combining Allowed Combining allowed only with tickets in the Promo fare family of the Economy class

1) payment and ticketing shall be effected at least 24 hours before the scheduled departure;
if the booking is made less than 24 hours before the scheduled departure, payment and ticketing shall be effected within 1 hour after the booking;

2) payment and ticketing shall be effected within 14 days after the booking, but no later than 24 hours before the scheduled departure, whichever comes first;
if the booking is made less than 24 hours before the scheduled departure, payment and ticketing shall be effected within 1 hour after the booking;

3) payment and ticketing shall be effected within 7 days after the booking, but not less than 24 hours before the scheduled departure, whichever comes first;
if the booking is made less than 24 hours before the scheduled departure, payment and ticketing shall be effected within 1 hour after the booking;

4) payment and ticketing shall be effected within 48 hours after the booking, but not less than 24 hours before the scheduled departure, whichever comes first;
if the booking is made less than 24 hours before the scheduled departure, payment and ticketing shall be effected within 1 hour after the booking;

5) payment and ticketing shall be effected within 24 hours after the booking, but not less than 24 hours before the scheduled departure, whichever comes first;
if the booking is made less than 24 hours before the scheduled departure, payment and ticketing shall be effected within 1 hour after the booking;

6) payment and ticketing shall be effected within 1 hour after the booking

7) RUB 2300 (per operation)

8) RUB 2300 (per operation)
For LFL and LFX fare basis codes, an additional penalty of 25% of the fare is charged in the event of cancellation of carriage by the passenger less than 24 hours before the check-in deadline for the flight specified in the ticket.

9) RUB 2300 (per operation)
Allowed at no charge for MFL and MFX fare basis codes

 

Business Class

Fare families.
.

FLEX

CLASSIC
First three letters of the fare basis code JFM, JFO, CFM, CFO, DFM, DFO ICL, ICO, ZCL, ZCO
Terms and Сonditions Open date of return flight Allowed Not allowed
Minimum stay at the destination No restrictions
Aeroflot Bonus miles 250% 150%
Validity period of carriage obligations JFM, JFO – 365 days; CFM, CFO – 360 days; DFM, DFO – 355 days ICL, ICO – 180 days; ZCL, ZCO – 175 days
Carriage charge refund Refund of the carriage charge in the event the carrier is notified of cancellation of carriage by the passenger before the check-in deadline for the flight specified in the ticket Allowed with no charge Allowed at an additional fee of RUB 2300 (per operation)
Refund of the carriage charge in the event the carrier is notified of cancellation of carriage by the passenger after the check-in deadline for the flight specified in the ticket
Changing confirmed carriage Changes within 30 minutes after the flight departure time specified in the confirmed ticket (in case of available seats as per the fare paid) Allowed with no additional charge Allowed at an additional fee of RUB 2300 (per operation)
Changes after 30 minutes from the flight departure time specified in the confirmed ticket (in case of available seats as per the fare paid)
Discounts for children Discounts for children under 2 years without a separate seat Free carriage
Discounts for children under 2 years old, and for children from 2 to 12 years old with a separate seat Discounts are not offered for unaccompanied children; if the accompanying adult is travelling with a ticket in the same class of service, a 50% discount on the carriage of the child is offered for JFM and JFO, and 25% for CFM, CFO, DFM, and DFO Discounts are not offered for unaccompanied children; if the accompanying adult is travelling with a ticket in the same class of service, a 25% discount is offered on the carriage of the child
Free baggage allowance 2 pieces
Combining Allowed