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and useful information provided.
The child and accompanying adult must travel in the same class.
Children aged 0 to 5 years are accepted only if accompanied by a parent or adult passenger (in accordance with the legislation of the Russian Federation).
Children from 5 to 12 years may be accompanied by an adult passenger or may travel under the supervision of our staff . In accordance with the legislation of the Russian Federation, minors may travel without an accompanying adult once they reach the age of 12. At the request of parents, adoptive parents or guardians, our Unaccompanied Minor service can be provided for children of up to 16 years.
The child’s age is determined by the date of commencement of travel from the initial point of departure specified in the Conditions of Carriage.
The legislation of foreign countries may impose restrictions on unaccompanied travel of minors who have not yet reached the age of legal majority or on accommodation of minors at hotels in case of miss of connection flight at the transfer airport or flight delay. When planning the trip of an unaccompanied minor aged 12 or above or a minor traveling under the supervision of the airline’s staff, please make sure to inquire about the legal requirements of the country from, to or through which the flight will take place at that country’s embassy or consulate.
PJSC “Aeroflot” reserves the right to deny boarding to minors on international flights in case of non-compliance with the requirements set forth in the regulations established by the competent authorities of the state of departure, destination or transit (in accordance with Para. 1 of Article 107 of the Air Code of the Russian Federation).
We know that children expect new surprises on board, so we regularly renew and update our children’s activity packs and the children’s entertainment programme
The entertainment programme includes a children’s channel with cartoons, movies, audiobooks, music and games for children.
We make sure that all the films programmed on the children’s channel are suitable for family viewing.
Children’s activity packs are available on all Aeroflot flights in all classes of service for children from 3 to 11 years old.
The activity pack comprises of an educational children’s magazine with pictures for colouring-in, puzzles, entertaining board games and airline souvenirs that will remind children of their exciting flight.
Our little passengers will be happy to receive bright, practical and comfortable handbags and backpacks with the activity pack components inside, which they can also use after the flight.
Aeroflot children’s packs have been twice awarded at TravelPlus Airline Amenity Bag Awards, for:
- The most recommended travel kit for children up to 6 years” in 2013;
- “The best travel kit for children over 6 years” in 2014.
On flights of 3 hours and more, passengers traveling with pre-school children can receive their meals at a time that suits them.
Contact a flight attendant at the start of the flight.
Order a balanced and tasty special meal for your child (BBML, CHML), prepared with the child’s special needs in mind or special meals that meet specific preferences, medical needs or religious beliefs.
Meals may be ordered no later than 36 hours prior to the departure time listed on the schedule.
Please pay attention to flights offering limited meal service.
in Moscow: +7 (495) 223-5555;
in Russia: 8-800-444-5555 (toll-free in Russia).
Meals are not available to infants up to two years of age travelling without a seat unless the meals have been ordered in advance.
Cots and baby changing tables
Cots are designed for infants under the age of one year and weighing no more than 11 kg.
The lavatories in each travel class are equipped with a baby changing table.
Cots are available on aircraft fitted with baby cot positions. The availability and number of positions depend on the type of aircraft.
Please request a cot for your infant at the time of booking, but no later than 36 hours before the scheduled departure time. At check-in, seats next to cot positions are first allocated to passengers who have made an advance booking.
Before mounting a cot, our staff will check your infant’s weight and inform you about the rules for using the cot during the flight.
Our flight attendants will tell you where the table is and how to use it. Please bring everything you need for your infant if he/she needs to be changed (nappies, wipes, etc.).
You may continue using the stroller checked as baggage up until boarding.
Upon arrival, the stroller will be returned to the passenger directly at the aircraft door.
If you want to use this service, please inform the staff at check-in, as the stroller must be labelled with a special tag (DAA – “Delivery at Aircraft”).
Service is not available in the following airports: Alicante (ALC), Barcelona (BCN), Berlin (SXF), Valencia (VLC), Washington DC (IAD), Hamburg (HAM), Hannover (HAJ), Dusseldorf (DUS), Geneva (GVA ), Copenhagen (CPH), Madrid (MAD), Rome (FCO), Stockholm (ARN), Tehran (THR), Tenerife (TFS), Stuttgart (STR).
Register your child from 2 to 12 years in the Aeroflot Bonus Junior Programme and fly with benefits for the whole family!
Members of the Aeroflot Bonus Junior Programme can earn miles:
- on flights operated by the Aeroflot Group and SkyTeam airlines;
- by using the services offered by our programme partners;
- by participating in promotions of the Aeroflot Bonus Programme.
Miles earned in the Aeroflot Junior Bonus Programme can be redeemed for:
- reward flights operated by the Aeroflot Group and SkyTeam airlines;
- upgrades on flights operated by the Aeroflot Group and SkyTeam airlines.
At the age of twelve, children are transferred to Aeroflot Bonus Programme with the same membership number.
Sign up for the Aeroflot Bonus Programme now and get 500 miles as a welcome gift.
Earn miles for the flights taken with Aeroflot Group airlines within six months prior to registering in the programme. Flight information must be reported within three months after registration.
More details about the Aeroflot Bonus Programme.
One adult passenger may carry one infant (under two years) without a seat. If you are travelling with more than one infant or children from 2 to 12 years, a seat must be purchased for each infant/child.
Tickets for infants without a seat are free of charge on flights in the Russian Federation. On international flights a discount of 90% from the cost of an adult fare applies. If a seat is purchased for an infant a discount of up to 50% (depending on the applicable fare) will apply.
Children are entitled to the following free baggage allowance:
- when travelling without a seat – one piece of baggage weighing no more than 10 kg and with the sum of the three dimensions not exceeding 115 cm;
- when travelling in a separate seat – in accordance with the class of service and applicable fare rules.
Detailed information about fare rules is available here.
Note that prohibited items must not be placed in luggage.
In addition to the free luggage allowance, one baby stroller/ cot may be carried free of charge.
Please note that the stroller must not weigh more than 20 kg and must not be factory-packed.
To be seated next to each other, we recommend that you:
- notify our employees or agents when booking and purchasing your ticket that you will be travelling with young children and that you would like a seat reservation for them;
- check-in using our online service which is available 24 hours prior to the scheduled departure time.
We accept children aged 5 to 16 years for carriage under the supervision of our staff. When planning a trip of a minor under the supervision of the airline’s staff, please make sure to inquire about the legal requirements of the country from, to or through which the flight will take place at that country’s embassy or consulate.
Our staff will take care of the child, assisting with all the formalities at departure and arrival, on board the aircraft and during flight transfers.
An unaccompanied child will be charged the full applicable fare, without a child discount, and will receive the free luggage allowance applicable to that fare.
This is a paid service. The cost of the service for the flight segment between points in the Russian Federation is 3,400 rubles, on flights to/from points in a foreign country - 40 euros.
Amount due will be equivalent to the established value and calculated in the currency of the country where the service was issued, according to a systemic exchange rate of the Central Bank of the Russian Federation on the date of sale. The exchange rate for payment is updated weekly every Wednesday.
Only the child’s legal representatives - parents, adoptive parents, guardians, custodians – may book this service. The service can be booked upon presentation of the applicant’s ID document and a document certifying the relationship between the child and the applicant. *
*Birth certificate, certificate of adoption, proof of guardianship or custody.
An application and request for our Unaccompanied Minor (UM) service can be submitted only at Aeroflot sales offices or agent offices at the time of booking and purchasing the ticket.
Application and request forms
(DOC, 223 KB)
Sample of a completed application form
(PDF, 4.17 MB)
Sample of a completed request form
(PDF, 4.96 МB)
The UM service is mandatory for children aged 5 to 12 years, who are not accompanied by a parent or an adult legally capable (as per the legislation of the Russian Federation. Parents, adoptive parents or guardians may request this service for children up to 16 years.
Do not forget to order a special/baby meal for a child or infant who has special preferences, medical needs or religious beliefs.
Food and beverages service can be booked in case of transfer and waiting for a connecting flight.
If waiting time for the flight is less or equals to three hours, soft drinks, tea or coffee can be booked at the following prices:
- 5 euros – on international flights (if there is at least one international segment on the passenger’s ticket);
- 400 rubles – on domestic flights (all flight segments must be within the Russian Federation).
If waiting time for the flight exceeds three hours, a hot meal (appetizer, main dish, beverages) can be booked at the following prices:
- 20 euros – on international flights (if there is at least one international segment on the passenger’s ticket);
- 1700 rubles – on domestic flights (all flight segments must be within the Russian Federation).
Discounts do not apply. Amount due will be equivalent to the established value and calculated in the currency of the country where the service was issued, according to a systemic exchange rate of the Central Bank of the Russian Federation on the date of sale. The exchange rate for payment is updated weekly every Wednesday.
You should arrive at the airport on time. Unaccompanied minors can check-in only at the airport check-in desk.
The child will need to present the following:
- travel documents;
- completed application and request forms with all the required data (names, addresses, telephone numbers) of persons dropping off and meeting the child;
- receipt confirming payment for the service;
- birth certificate (for flights in the Russian Federation);
- ID document of the person dropping off the child;
- for international flights - international passport and documents required for travelling to the destination country (official information about documents required to enter the country can be obtained at the consulate of the country that the child will be entering);
- documents required for the child’s departure if the minor is travelling abroad not accompanied by parents (adoptive parents, guardians or custodians).
The person dropping off the child must remain at the airport until departure of the flight.
The person meeting the child as specified in the application should be at the airport at the time that the flight arrives and carry a valid identity document. His/her ID must contain a photo.
After check-in, the set of documents is placed into a plastic pouch. The pouch containing the documents will be put around the child’s neck at check-in and must be worn during the whole trip.
To obtain approval for carriage of children travelling as a group, an adult passenger must accompany the group.
Documents needed for group travel are drawn up similarly to those for individual travel in accordance with the legislation of the Russian Federation. You can submit a request and read information on group travel on the page “Group Travel”.
In accordance with World Health Organization recommendations, the following categories of passengers are advised to obtain permission to fly and recommendations from their doctor:
- women in the last four weeks of pregnancy (last eight weeks for a multiple pregnancy) and in the first seven days after delivery;
- passengers with seven-day-old infants.
Pregnant women may not occupy seats by emergency exits.
Parents (adoptive parents, guardians, custodians) or accompanying persons are responsible for compliance with the laws of the country from/to which the child is travelling.
A minor child - citizen of the Russian Federation – is allowed to travel abroad in accordance with the legislation of the Russian Federation.
Laws of the countries that the minor child is planning to visit may also require certain documents for leaving or entering the country.
You can obtain official information about required travel documents at the consulate of the country your child will be entering. We recommend that you review the requirements for travel documents on our website.
Please have the following documents ready:
- child’s identity document (birth certificate, passport);
- notarised consent to travel signed by parents, guardians, adoptive parents or guardians, if the minor citizen of the Russian Federation is leaving the Russian Federation unaccompanied by parents, adoptive parents, guardians or custodians (international travel).
The consent issued by a notary of a foreign country should include a translation into Russian and be legalized by an authorised body within the Ministry of Foreign Affairs of the Russian Federation (or embassy/ consulate of the Russian Federation located in that foreign country) or by an apostille.
Do not leave your child unattended during the flight; please follow the safety instructions given by flight attendants.
Due to safety requirements, passengers travelling with children between the ages of 0 and 12 years may not be seated in the emergency exit rows.
Seats located directly at the emergency exit are not available to passengers under the age of 18 years.
If you are holding an infant (under 2 years of age) on your lap, they must be attached with a separate children’s safety belt, which is fastened to the adult passenger’s belt.
Adults may hold only one infant on their lap.
Infants carried in a cot must be placed with their legs towards the aisle. During take-off, landing and in turbulence the infant must not be left in the cot.
To avoid injury, you are not allowed to lean against the cot, hang objects on it or unfasten it yourself.