Moscow: +7 (495) 223-5555 / Russia 8-800-444-5555 (free)
Mobile: 0933 (50 rub./min. excluding VAT)

Special baggage

Any special baggage has to be properly requested to Aeroflot (Please contact our Call Centre or your ticket agent). These rules are valid for Aeroflot own flights, as well as flights operated by "Donavia" (SU4300-4399), "Vladivostok Avia" (SU4600-4699), "Orenburg Airlines" (SU4700 Moscow - Khabarovsk, SU4701 Khabarovsk - Moscow, SU4702 Moscow - Irkutsk, SU4703 Irkutsk - Moscow, SU4704 Moscow - Krasnodar, SU4705 Krasnodar - Moscow).


Golf equipment, Ski, Bike, Fishing

The following equipment equals to 1 piece of luggage and is included into the free baggage allowance:

Ski equipment 1 case containing 1 pair of skies and 1 pair of ski poles + 1 piece of luggage containing 1 pair of ski boots
1 case containing 1 pair of water skies
Snowboard equipment 1 case containing 1 snowboard + 1 piece of luggage containing 1 pair of boots
Bike prepared for transportation bike
Golf equipment packed in one container/case golf equipment
Fishing equipment (packed in one container/case) 2 fishing rods
1 tackle set

Extra piece rate applies if the FBA shown on the ticket is surpassed. In case of overweight the oversize rate is applied according to measurements.


Other sport equipment

Will be included in FBA. Extra piece rate will apply if it is over FBA shown on the ticket. Overweight, oversize rate will apply according to measurements.


 

Guns and ammunition

Considered as 1 piece of Free Baggage Allowance. Relevant payment rate for excess baggage is applied if the sum of baggage pieces exceeds FBA specified in a ticket. Also an additional charge is taken, if size and weight exceed FBA.

Musical instruments

Transportation of musical instruments is carried out both in the luggage compartment, and inside the aircraft. Transportation of musical instruments on board is subject to the rules of transportation as applied to hand luggage.

Baby Carriage

Baby carriages (including umbrella-type carriages) are to be transported in a baggage compartment. Carriages are carried free of charge as excess baggage.

You are welcome to use a baby carriage at the airport before boarding. Once boarding has been announced, you are kindly asked to give the baby carriage to the airport staff to be loaded into the aircraft baggage compartment.

Wheelchairs

Are carried free of charge as excess baggage.

  • Wheelchairs with dry-charged batteries are transported in the baggage compartment subject to the battery being disconnected, the battery clamp insulated to avoid sudden short-circuit, and the battery safely attached to the chair.
  • Wheelchairs with Gel Batteries can be transported without battery disconnection subject to the battery clamp being insulated.
  • Wheelchairs with electrolyte batteries are transported in the baggage compartment subject to the battery being disconnected, battery clamp insulated, and the battery packed in a container with absorbing material and marked properly.

Service dog

Free of charge



Animal in the cabin

Not included in FBA. Will be charged as 2nd piece (regardless of the passenger's service class and total luggage, including animals). Overweight, oversize rates do not apply. We remind you that animal may be carried out onboard in case its weight do not exceed 8Kgs.

Animal in the baggage

Not included in FBA. Extra payment will be charged as for the second piece of baggage(regardless of the passenger's service class and total baggage, including animals).  Additional charge is also needed in case of animal’s overweight and oversize (including the box for transportation) according to excess baggage rate for single package.

In case of animal’s overweight and oversize (including the box for transportation) during  transportation the general rate will include baggage rates for excess baggage.

Please refer to the Federal Agency for Veterinary and Phytosanitary Supervision web-site or to Aeroflot’s Call Center’s specialists to specify the animals transportation rules beforehand:

Moscow +7 (495) 223-5555

Russia 8-800-444-5555

Certain categories of baggage

Transportation rules and regulations for certain categories of baggage, including weapons, can be found here.


 

Equipment must be packed into one case (container).

One equipment set may be:

Ski equipment 1 pair of skies + 1 pair of ski poles + 1 pair of ski boots
1 pair of water skies
Snowboard equipment 1 snowboard + 1 pair of boots
Prepared for transportation bike  
Golf equipment  
Fishing equipment 2 fishing rods
1 harnois set