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Aeroflot Company
Moscow: +7 (495) 223-5555 / Russia: 8-800-444-5555 (free)

Company Profile

Some facts

  • Aeroflot is Russia’s de facto National carrier and largest Airline.
  • Vitaly G. Saveliev is Aeroflot’s Director General and CEO (since April 10, 2009).
  • Founded on  March 17, 1923, Aeroflot is among the world’s oldest airlines and one of Russia’s most recognised brands.
  • Aeroflot was the first Russian airline company to join the International Air Transport Association (IATA) in 1989.
  • Through its hub at   Sheremetyevo Airport  in Moscow,  Aeroflot, under the winter schedule (from October 24, 2015 through March 26, 2016), operates flights to 125 destinations in 51 countries (44 destinations in Russia). Inside Russia, Aeroflot has four branches - in St. Petersburg, Kaliningrad, Perm, and Vladivostok. The airline pays a special attention to its presence in the Russian market, especially Siberia and the Far East.
  • In 2015, Aeroflot carried 26.1 million passengers (10.6 per cent up on 2015), 74.1 billion passenger-kilometres were flown (a 10.4% increase), the load factor constituted 79.3% (+1.1 p.p.) The total of 39.4 million passengers flew with all companies of Aeroflot Group (+13.4%).
  • As part of its commitment to safety, Aeroflot operates the largest Centre of Flight Control (CFC) in Eastern Europe. The company also set up an up-to-date Emergency Operations Centre based on modern technologies. Aeroflot's Hub Control Centre has been put into operation in Sheremetyevo with the purpose to coordinate transfer connection processes and oversee the flight control at the airport. 
  • The airline opened its own Aviation School.
  • Aeroflot's Ecological Management and Control System incorporates up-to-date technologies and standards. The company has adopted Energy and Ecological Efficiency Program which is in full compliance with IATA's ecological strategy. 

Modern Technologies 

  • Aeroflot places emphasis on constantly enhancing the quality of its products and services as well as on expanding its range.
  • Aeroflot is committed to deploying the most effective information technologies to increase service quality and economic efficiency and relies on modern systems to power its Internet bookings. The company offers its passengers the most advanced self-service check-in options and  in-flight amenities, including widening mobile phone and Internet access.

New Terminal

  • To meet the needs of its passengers, Aeroflot is increasing its fleet and has built its own new hub in Moscow.
  • Terminal D at Sheremetyevo which came into service in 2009 is designed to serve Aeroflot's flights as well as those of its Sky Team partners.  
  • Aeroflot operates the largest Center of Flight Control (CFC) in Eastern Europe.
  • The company also set up an up-to-date Emergency Operations Center based on modern technologies.
  • Aeroflot’s Hub Control Center has been put into operation in Sheremetyevo with the purpose to coordinate transfer connection processes and oversee the flight control at the airport.

Our fleet

 

 

  • Aeroflot’s fleet, which is among the world’s youngest, consists of 169 aircraft which are modern Airbus A320-family, A330, Boeing 737, Boeing 777 and Sukhoi Superjet 100 airliners.  
  • In 2007, Aeroflot signed multi-billion US dollar deals to buy 22 Boeing 787 Dreamliners and 22 Airbus A350 jets.
  • In 2008, Aeroflot started receiving Airbus A330 aircraft. In 2011, Aeroflot and Boeing announced orders for 16 Boeing 777s, deliveries started in 2013. Those new planes make it possible for the airline to dramatically increase its long-haul capabilities and standard of service.
  • In September 2013, Aeroflot received the first Boeing 737 NG aircraft (out of up to 50 Boeing 737-800/737-900 planes on order).
  • Since June 2011, Aeroflot has been receiving Sukhoi Superjet 100 new-generation Russian-built aircraft, all currently operated are in full specification. In 2015, Aeroflot and Sukhoi Civil Aircraft Company signed an agreement for an additional 20 of Sukhoi Superjet 100 planes. The new agreement is in addition to an existing contract for 30 SSJ-100s, and will bring Aeroflot Group's Superjet fleet to a total of 50 aircraft by 2017.
  • Plane park

Safety

 

 

  • Today, Aeroflot is an airline with an excellent safety record, operational reliability and a reputation for industry leading customer service.
  • Aeroflot was the first Russian carrier to be included in IATA’s Operational Safety Audit (IOSA) Registry. The company also obtained the IATA Safety Audit for Ground Operations (ISAGO) certification. In 2015, Aeroflot has renewed its IOSA and ISAGO certifications. Aeroflot’s integrated management system is certified to ISO  9001:2008 and ISO 14001:2004 standards.
  • As part of its commitment to safety, Aeroflot operates the largest Center of Flight Control (CFC) in Eastern Europe. The company also set up an up-to-date Emergency Operations Center based on modern technologies. The airline opened its own aviation school.
  • Aeroflot’s Hub Control Center has been put into operation in Sheremetyevo with the purpose to coordinate transfer connection processes and oversee the flight control at the airport.

Our alliance and partnerships

  • In April 2006, Aeroflot became a full member of SkyTeam, the second-largest airline alliance in the world (since 2011 also a member of SkyTeam Cargo). Through its combined vast network, SkyTeam provides service to 1,057 destinations in 179 countries.
  • Aeroflot operates code-sharing agreements with 30 Russian and foreign airline companies.
  • Aeroflot Group, Russia’s largest and fast-developing airline holding, includes several subsidiaries: Donavia, Rossiya Airlines, Orenair, and Aurora (the Far Eastern unified airline which made its first flight in November 2013). Aeroflot has also launched a low-cost carrier project. A new subsidiary budget carrier, Pobeda Airlines LLC, commenced scheduled budget services on December 1, 2014.

Investor Relations

  • The Russian government owns 51 per cent of Aeroflot. Legal entities and individuals own the remaining 49 per cent stake.
  • In 1994, Aeroflot was registered as an open joint-stock company (public joint-stock company since July 1, 2015). PJSC Aeroflot – Russian Airlines shares are traded on the Moscow Stock Exchange (MICEX) under the symbol AFLT.
  • According to 9M2015 IFRS consolidated financial results, Aeroflot Group’s revenue reached RUB 309.5 billion, up 30.8% year-on-year. EBITDAR margin was up 8.6 p.p. year-on-year to 25.6%; EBITDA margin was up 5.5 p.p. year-on-year to 15.5%. Operating profit more than doubled year-on-year to RUB 36.8 billion. Net profit amounted to RUB 1.8 billion.
  • Intermediate Financial Highlights please see at http://www.aeroflot.ru/cms/en/reports_item/506 .

Ecological Policy

  • Aeroflot’s Ecological Management and Control System incorporates up-to-date technologies and standards.
  • The company has adopted Energy and Ecological Efficiency Program which is in full compliance with IATA’s ecological strategy.
  • The implementation plan on Carbon Offset Program for the period of 2015-2017 has been adopted.

In the Community

  • Aeroflot plays an active role in its community through on-going support of charitable organizations and community events.
  • Aeroflot is actively involved with a variety of social initiatives, including:
  • An international program which facilitates air travel for war veterans during the annual Victory Day celebrations in May.
  • Regular assistance in transportation of gravely ill children to overseas medical institutions for treatment unavailable in their home communities.
  • Miles of Charity Program, a joint project of Aeroflot and Podari Zhizn (Grant a Life) Foundation, which allows frequent flyers to donate their bonus miles to seriously ill children.
  • Aeroflot supports the Train of Hope, a national charity action for orphans, by providing free air transportation for prospective adoptive parents.
  • Throughout its history, Aeroflot has traditionally supported sports. It is an official partner and carrier of Russia’s National Football Team. Aeroflot also sponsors the Volleyball Federation of Russia. The airline is an official sponsor and carrier of CSKA Moscow professional football club as well as an official carrier of CSKA Moscow professional basketball club.
  • In 2013, Aeroflot became an official carrier of Manchester United football club. Aeroflot is General Partner of the Russian Olympic Committee and General Partner of the Russian Olympic Team as well as General Partner of the Russian Paralympic Committee and General Partner of the Russian Paralympic Team.
  • The company sponsors the world’s top open chess tournament, the Aeroflot Open.
  • Russia’s Ministry for Extraordinary Situations (EMERCOM). Aeroflot works closely with the Russian government to provide aid and evacuation services to people affected by conflict or natural disasters. 
  • Aeroflot has its Public Council which consists of prominent public figures and performs advisory functions to the company in making its policy best suited to the needs and interests of society.
  • As a major international airline, Aeroflot is a leading employer providing over 20,000 jobs in Russia and at its operations abroad. It remains committed to investing in its staff and supports a progressive work environment with competitive salaries and benefit packages under a collective bargaining agreement which is in effect until December 1, 2017.